Payment Policy

1. Introduction

This Payment Policy outlines the terms and conditions governing all financial transactions on Buddy Social Media. By making a payment on our platform, you agree to comply with this policy and our Terms of Service.

Buddy offers various paid features and services, including but not limited to premium subscriptions, virtual goods, tipping creators, and advertising services. This policy applies to all payment transactions conducted on our platform.

2. Accepted Payment Methods

Buddy accepts various payment methods to accommodate users worldwide. All payments are processed through secure, PCI-compliant payment processors.

Primary Payment Methods

Payment Processing

All payments are processed by our trusted payment partners. Buddy does not directly store or process your complete payment card information. By using our payment services, you agree to the terms and privacy policies of our payment processors.

3. Billing & Subscription Terms

Buddy offers both one-time purchases and recurring subscription services. This section outlines the terms applicable to each billing type.

Subscription Services

For recurring subscription services:

• Subscriptions automatically renew at the end of each billing cycle
• You will be charged the current rate for your plan at the time of renewal
• We will notify you of any price changes before they take effect
• You can cancel automatic renewal at any time through your account settings

Billing Cycles

Plan Type	Billing Cycle	Renewal
Monthly	30 days	Automatic on same date each month
Quarterly	90 days	Automatic every 3 months
Annual	365 days	Automatic yearly

Authorization for Charges

By providing a payment method, you authorize us to charge all applicable fees to that payment method. If your payment method fails, we may attempt to retry the payment and suspend your access to paid features until payment is received.

4. Refund Policy

Our refund policy is designed to be fair to both users and content creators while complying with applicable laws.

General Refund Terms

Refund eligibility depends on the type of purchase:

• Subscription services: Refunds may be available for unused portions of subscription periods if requested within 14 days of purchase
• Virtual goods: Generally non-refundable once delivered or used
• Creator tips: Non-refundable once processed by the recipient
• Advertising services: Refund eligibility determined on a case-by-case basis

How to Request a Refund

To request a refund:

1. Contact our support team at refunds@mybuddis.com within the eligible period
2. Provide your transaction details and reason for the refund request
3. Our team will review your request and respond within 5-7 business days

Non-Refundable Items

The following are generally not eligible for refunds:

• Virtual currency or tokens already spent
• Tips sent to content creators
• Services already rendered or consumed
• Promotional or discounted items unless otherwise specified

5. Currency & Taxes

All transactions on Buddy are processed in U.S. Dollars (USD) unless otherwise specified for your region.

Currency Conversion

For international users:

• Your payment provider may apply currency conversion fees
• Conversion rates are determined by your payment provider, not Buddy
• The final charge may differ slightly due to exchange rate fluctuations

Taxes

Depending on your location, additional taxes may apply to your purchases:

• Sales tax, VAT, GST, or other applicable taxes may be added to your total
• Tax rates are determined based on your location and the nature of the purchase
• We are required to collect taxes in jurisdictions where we have tax obligations
• Tax amounts will be displayed before you complete your purchase

6. Payment Security

Buddy takes payment security seriously and employs industry-standard measures to protect your financial information.

Security Measures

We implement multiple layers of security:

• SSL encryption for all data transmission
• PCI-DSS compliance for payment processing
• Tokenization of sensitive payment information
• Regular security audits and vulnerability assessments
• Fraud detection and prevention systems

Your Security Responsibilities

To help maintain security:

• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use of your payment method
• Ensure your device and browser are updated with security patches
• Use strong, unique passwords for your Buddy account
• Enable two-factor authentication for added security

7. Fraud Prevention

Buddy employs sophisticated systems to detect and prevent fraudulent transactions. We reserve the right to:

• Review and verify transactions that appear suspicious
• Request additional information to confirm your identity
• Delay or suspend transactions under investigation
• Refuse service to users who violate our policies
• Report suspicious activities to relevant authorities

Prohibited Activities

The following activities are strictly prohibited:

• Using stolen or unauthorized payment methods
• Attempting to manipulate prices or payment systems
• Creating fake accounts for fraudulent purposes
• Money laundering or other financial crimes
• Any activity that violates applicable financial regulations

8. Policy Changes

We may update this Payment Policy periodically to reflect changes in our practices, services, or legal requirements.

Notification of Changes

When we make significant changes to this policy:

• We will provide notice through our platform, email, or other communication methods
• We will update the "Last Updated" date at the top of this policy
• Continued use of our payment services after changes constitutes acceptance of the updated policy

Dispute Resolution

If you have concerns about our Payment Policy:

1. Contact our support team first to attempt resolution
2. If unresolved, disputes may be subject to arbitration as outlined in our Terms of Service
3. Legal proceedings must be initiated in the jurisdiction specified in our Terms of Service