Mozilla VPN Review: A Privacy-First Approach with Room to Grow

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Virtual Private Networks (VPNs) are among the most widely used tools to secure internet connections, bypass regional restrictions, and anonymize web activity.

In today’s digital landscape, protecting online privacy is more than a precaution—it’s a necessity.

Virtual Private Networks (VPNs) are among the most widely used tools to secure internet connections, bypass regional restrictions, and anonymize web activity.

Among the growing list of VPN providers, Mozilla VPN stands out, not just for its recognizable brand but for its commitment to transparency, open-source values, and user-centric privacy.

Backed by the Mozilla Foundation, the nonprofit behind the Firefox browser, Mozilla VPN promises a simple, trustworthy, and effective VPN solution.

But how does it actually perform in a competitive market? This review explores the features, performance, pricing, and overall value of Mozilla VPN.

Overview

Launched in 2020, Mozilla VPN is a relatively new entrant in the VPN market. Unlike many other providers, Mozilla does not operate its own server infrastructure.

Instead, it leverages the servers of Mullvad VPN, a well-respected Swedish company known for its strict no-logs policy and privacy-first design.

Mozilla VPN essentially offers a branded, user-friendly version of Mullvad’s service, with the added credibility and UI refinement associated with the Mozilla name.

Key Features

1. Security and Encryption

Mozilla VPN uses the WireGuard protocol, one of the newest and most efficient VPN protocols currently available.

WireGuard is recognized for its lean codebase, improved connection speeds, and strong security standards compared to older protocols like OpenVPN and IKEv2/IPSec.

All connections are encrypted using industry-standard AES-256 encryption, ensuring secure data transmission. In combination with WireGuard, this setup provides a robust and secure framework ideal for both novice and advanced users.

2. Privacy and No-Logs Policy

One of Mozilla VPN’s standout features is its strict privacy policy. Mozilla, in collaboration with Mullvad, guarantees a no-logs policy, meaning they do not store any user activity, browsing history, or connection logs.

Furthermore, Mozilla’s privacy policy is clear, concise, and easy to understand—a refreshing change from the opaque and often misleading practices of some VPN providers.

As a nonprofit entity with a long-standing reputation for defending digital rights, Mozilla has built significant trust within the privacy-conscious community.

Their decision to partner with Mullvad, which is independently audited and GDPR-compliant, enhances that credibility.

3. Device Support and Simultaneous Connections

Mozilla VPN is available on Windows, macOS, Linux, Android, and iOS, covering the major operating systems. Users can connect up to five devices simultaneously under one account, which is fairly standard in the industry.

However, the lack of support for routers, gaming consoles, or browser extensions could be a drawback for users looking for more flexible coverage across non-traditional devices.

4. User Interface and Experience

Mozilla VPN is designed with simplicity in mind. The interface is clean, modern, and easy to navigate, with a minimal learning curve even for first-time VPN users.

Users can quickly toggle the VPN on and off, switch servers, and access basic settings such as automatic startup or split tunneling (available on some platforms).

There is, however, a limited number of customization options, which may not satisfy power users seeking advanced configuration.

Performance and Server Network

Mozilla VPN, via Mullvad’s infrastructure, offers access to over 500 servers in more than 40 countries.

While this is modest compared to competitors like NordVPN or ExpressVPN, which boast thousands of servers, the coverage is sufficient for most use cases including streaming, browsing, and remote work.

In terms of speed, Mozilla VPN performs admirably. Thanks to the WireGuard protocol, most users experience minimal drop in speed—generally around 10–20% depending on the server’s location and current load.

This makes it suitable for HD streaming, video conferencing, and online gaming.

However, streaming geo-restricted content is a mixed bag.

While Mozilla VPN can access platforms like Netflix and YouTube in some regions, it struggles with services that aggressively block VPN traffic such as BBC iPlayer and Hulu. Users prioritizing streaming might prefer more specialized VPNs with dedicated streaming servers.

Pricing and Value

Mozilla VPN offers a straightforward pricing model:

  • $4.99/month (when billed monthly)

  • No long-term contract discounts or multi-year plans

This flat pricing is competitive and undercuts many premium VPN services. However, the absence of discounted annual plans might be a downside for users looking for long-term savings.

Importantly, Mozilla does not offer a free version or a free trial. While there is a 30-day money-back guarantee, the lack of a trial may deter some potential users from trying the service risk-free.

Customer Support

Customer support is available via email and an online help center. The support library is well-organized, featuring guides, FAQs, and troubleshooting tips.

However, Mozilla VPN lacks live chat support, which is often considered standard among leading VPN providers.

This could be a limitation for users who require immediate assistance or prefer real-time communication.

Pros and Cons

Pros:

  • Backed by Mozilla Foundation’s strong privacy ethos

  • Powered by Mullvad’s audited, privacy-first infrastructure

  • Uses WireGuard protocol for fast, secure connections

  • Simple, intuitive user interface

  • Transparent privacy policy and no-logs commitment

  • Competitive flat-rate pricing

Cons:

  • No browser extensions or support for smart TVs and routers

  • Limited server network compared to larger providers

  • No live chat support

  • Inconsistent access to geo-restricted streaming platforms

  • No free trial or discounted annual plan

Final Verdict

Mozilla VPN is a compelling choice for users who value privacy, transparency, and simplicity. It’s particularly suitable for those already aligned with Mozilla’s mission to foster a healthier internet ecosystem.

The partnership with Mullvad ensures a strong technical foundation, while the clean interface makes it accessible for everyday users.

However, the VPN still has some catching up to do when compared to more established players.

The lack of advanced features, limited streaming capabilities, and absence of live customer support may deter more demanding users.

In conclusion, Mozilla VPN is best suited for privacy-conscious individuals who want a trustworthy, no-nonsense VPN without the clutter or hidden policies.

It may not be the most feature-rich option on the market, but it is among the most principled and user-friendly.

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